Resources

GEMS indicator aims to measure the maturity of government services provided through the portal and through mobile applications in the Arab region. It seeks to bridge the gap in most of the international indicators, related to service maturity, its use and user satisfaction. To this end, 84 government services have been identified, and it is necessary for each country to deliver them electronically for individuals and businesses. The principle of…

The  book  contains  selected  revised  papers  from  the 27th NISPAcee Annual Conference "From Policy Design to Policy Practice”, May 24-26, 2019, Prague, Czech Republic organized in co-operation with Charles University, Prague and Masaryk University, Brno, Czech Republic,  co-funded by the  Erasmus+  Programme  of  the  European  Union under the Jean Monnet Action – Jean Monnet Project No. 599737-EPP-1-2018-1-SKEPPJMO-PROJECT  "PRACTIC - From…

The AAPAM Gold Medal Award marks the exceptional achievement of an individual who has shown distinctive leadership or has made a significant contribution to excellence in public administration and management in Africa. Awarded after every three years, the AAPAM Gold Medal is the highest honour accorded by AAPAM to outstanding public service. Gold Medal Past Winners Dr. Najat Zarrouk (Kingdom of Morocco), in 2018    Amb. Francis Muthaura (…

SDGs National Reporting Platforms (NRPs) are essential to help member countries to achieve their national development goals and are crucial elements to monitor and report the progress towards achieving the SDGs at all levels. The objective of these platforms is to create sustainable pathways for sharing transparent information, offering easy analysis tools that enable Governments and policymakers set, evaluate their progress, and adjust…

The COVID-19 pandemic has brought chaos, uncertainty and supply chain disruptions to the global economy, impacted lives and livelihoods, and tested the resilience of governance systems, institutions and mechanisms in responding to the crisis. As the technical lead for the socio-economic response to the COVID-19 pandemic in the UN system, UNDP and its Country Offices worldwide are working to assess the socio-economic impacts of the COVID-19…

In call to action 57, the Truth and Reconciliation Commission calls upon federal, provincial, and territorial governments to enhance the skills and knowledge of public servants. Leveraging collaboration theory and collaborative capacity, this article delves deeper into the skills, attitudes, and knowledge required of public servants who regularly work with First Nations organizations and governments. Using findings from a health care…

The IPAC Award for Innovative Management Award aims to recognize and encourage innovation in all public organizations and across all orders of governments. It also provides an opportunity to share these good ideas with others. Past award recipients have developed new approaches to combat homelessness, tax fraud, and improve opportunities for Aboriginal communities.   Every year, the Institute of Public Administration of Canada (IPAC)…

HR 2020: Building A New Vision Together, held October 21-22, delivered inspiring keynotes, hot-topic panel discussions, and networking opportunities to public sector HR professionals from across the country. Dr. Kevin Snyder kicked off the event with his energetic and engaging opening keynote, reminding the audience that adversity does not define us, but reveals opportunities to grow. With an uplifting and empowering call to revisit goals and…

We’re at a critical juncture in the global fight against poverty. An estimated 71 million people have been pushed back into poverty by COVID-19, threatening to erase decades of progress.     On Friday 16 October 2020, from 9:00am to 11:00 am (EDT), UN Department of Economic and Social Affairs through its Division for Public Institutions and Digital Government and in collaboration with China National Academy of Governance (CNAG) will host a…

"Global Smart City 2020" is the fourth edition of biennial review of smart cities released by the Smart City research group of Shanghai Academy of Social Sciences since 2010. This report is the result of cooperation with Smart City Research Center of School of Management, Fudan University under the background that the coronavirus epidemic is still spreading. Especially, we are gratitude to have the consistent support from the United Nations…

This compendium, prepared by the Division for Public Institutions and Digital Government (DPIDG) of the United Nations Department of Economic and Social Affairs (UN DESA), aims to capture emerging trends in digital responses of UN Member States against the COVID-19 pandemic, and provide a preliminary analysis of their main features. These cases are shared for exchange of information so that Member States can learn from each other and possibly…

This article argues that public administrators must advance a more equity-based assessment of vulnerabilities in American communities and more risk-based communication strategies. It provides an overview of partisan motivated reasoning, how this has influenced the response to the coronavirus pandemic. Experimental evidence then demonstrates how the framing of the pandemic can influence trust in various public messengers. The coronavirus pandemic…