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Displaying 1 - 12 of 16

Arab Forum for Sustainable Development, 2021

| English | Innovation in Service Delivery  | Middle East | Virtual Event | ESCWA
The Arab Forum for Sustainable Development (AFSD) is the primary regional mechanism for the follow up and review of the implementation of the 2030 Agenda for Sustainable Development in the Arab region.  AFSD’s outcome formally delivers the voice of the region to the global High-level Political Forum on Sustainable Development held annually in New York. The report of the Arab Forum sets out key messages emanating from the regional dialogue on the…

Government Electronic and Mobile Services (GEMS) maturity index - 2020

| Arabic | Innovation and Service Delivery | Middle East | Publication | ESCWA
GEMS indicator aims to measure the maturity of government services provided through the portal and through mobile applications in the Arab region. It seeks to bridge the gap in most of the international indicators, related to service maturity, its use and user satisfaction. To this end, 84 government services have been identified, and it is necessary for each country to deliver them electronically for individuals and businesses. The principle of…

Open Government: Citizen Engagement Toolkit

| English | Digital Government | Middle East | Publication | ESCWA
The citizen engagement toolkit is a brief guide aimed at promoting engagement in and implementation of open government in the Arab region.  Prepared as part of ESCWA open government initiative, the toolkit covers how to design, develop and implement citizen engagement programmes within the implementation of open government that contributes to better governance.   The toolkit is designed with three levels of engagement - participation,…

Open Government: Open Data Toolkit

| English | Digital Government | Middle East | Publication | ESCWA
The open data toolkit is a brief guide for initiating, planning, implementing, and evaluating open data programmes in the Arab region.  It includes five sections, covering planning and management, making and updating inventories and catalogues, developing platforms, evaluating, and ensuring open data quality.  The proposed steps are fortified with examples from existing open data initiatives that help clarify the process based national…

Technology and Innovation for Land Transport Development in the Arab Region

| English | Leadership and Public Servants’ Capacities | Middle East | Webinar | ESCWA
The Arab region has the lowest representation of women in political life globally and is ranked the lowest in political participation on the gender gap index. This holds true at all levels of governance, including the parliament, government, civil service, judiciary and local councils. Women’s poor political representation also reflects their lower rates of political participation, which make them a less sought-after body of voters and limit the…

Dubai Policy Review 2

| English | Governance and Public Institutions | Middle East | Policy Brief | ESCWA
Can smart cities help us achieve true sustainable development? With merely a decade to go to deliver on the 2030 agenda and the universal Sustainable Development Goals (SDGs), digital development is seen as a forceful catalyst that can help governments close developmental gaps and accelerate progress. In particular, smart and sustainable cities are becoming microcosms of policy and governance transformation challenges we face in our drive…

Building an AI Nation: Accelerating Artificial Intelligence Adoption through Agile Policymaking – The Case of the UAE

| English | Leadership and Public Servants’ Capacities | Middle East | Publication | ESCWA
We live in a world of rapid change that may be best characterized as a ‘VUCA world’: Volatile, Uncertain, Complex and Ambiguous. Effectively, it is a new world where old laws and rules no longer apply. The advanced technologies of the digital age are disrupting ‘business as usual’ and no industry is immune. Not to be left behind, governments have to predict the future by imagining what the world will be like and ‘adapt’ at the same pace, all…

Government Electronic and Mobile Services (GEMS) Maturity

| English | Digital Government | Middle East | Publication | ESCWA
GEMS indicator aims to measure the maturity of government services provided through the portal and through mobile applications in the Arab region. It seeks to bridge the gap in most of the international indicators, related to service maturity, its use and user satisfaction. To this end, 84 government services have been identified, and it is necessary for each country to deliver them electronically for individuals and businesses. The principle of…

Arab National Reporting Platforms for the Sustainable Development Goals: Assessment

| English | Digital Government | Middle East | Publication | ESCWA
SDGs National Reporting Platforms (NRPs) are essential to help member countries to achieve their national development goals and are crucial elements to monitor and report the progress towards achieving the SDGs at all levels. The objective of these platforms is to create sustainable pathways for sharing transparent information, offering easy analysis tools that enable Governments and policymakers set, evaluate their progress, and adjust…

Building the Arab Digital Economy – A Strategy Blueprint

| English | Digital Government | Middle East | Publication | ESCWA
Over the past decade, global economic growth rates have continuously declined. The extent of this trend, influenced by developments in digital technologies, are yet to be fully captured. Today, numerous national efforts are deemed to be largely ineffective in terms of their responsiveness to new and emerging social, economic and political landscapes. What are the strategic directions and policy roadmaps for a thriving digital economy that spans…

E-Handbook on SDG Framework and Metadata: Peace and Justice Strong Institutions

| English | Leadership and Public Servants’ Capacities | Middle East | Training of Trainer’s Toolkit | ESCWA
E-Handbook on SDG Framework and Metadata provide Up- to-date information on the Sustainable Development indicators, their Tier category and the official metadata as per custodian agency.  The E-Handbook is a resourceful tool that includes, where available, background information, country examples, and other resources to provide in-depth knowledge to data producers and users to improve collection, compilation and analysis. This document contains…

Socioeconomic Impact of COVID-19: Policy Briefs

| English | Innovation and Service Delivery | Middle East | Policy Brief | ESCWA
A decade marked for accelerated action and delivery towards sustainable development has been disrupted by a global health threat that has severely impacted the Arab region. The focus now is on urgent action to save lives and repair livelihoods. This crisis is a stark reminder of why an efficient and effective public sector is the first line of defence in addressing systemic risks. This perilous pandemic is spreading through the Arab region at a…