Resources

This White Paper provides a bird’s-eye view of the governance challenges of the Fourth Industrial Revolution, with trust as the central theme. In cooperation with the Ministry of Economy, Trade and Industry of Japan and Japanese companies and academia, the World Economic Forum Centre for the Fourth Industrial Revolution Japan is working to find solutions to common challenges that exist at the root of various fields. As part of the effort, this…

This publication is the introductory article of International Review of Administrative Sciences, Volume 87 Issue 2: Special Issue: Building capacity for development: the administrative dimension in Asia. This special issue’s main objective is to develop an adequate understanding of the conditions and actions required for governments to build and deploy capacities to achieve developmental goals. This introductory article offers some conceptual…

This report covers the various topic of Asia and the Pacific governance, such as 1) government policy and legislation; 2) government system and civil services; 3) management, capacity building and innovation; 4) economic and social development and ICT; 5) public finance; and 6) private sector.    File added date: June 2021 Author: RCOCI Download Publication: English

This report covers various topic of Asia and the Pacific governance, such as 1) government policy and legislation; 2) government system and civil services; 3) management, capacity building and innovation; 4) economic and social development and ICT; 5) public finance; and 6) private sector    File added date: April 2021 Author: RCOCI Download Publication: English URL: N/A

GEMS indicator aims to measure the maturity of government services provided through the portal and through mobile applications in the Arab region. It seeks to bridge the gap in most of the international indicators, related to service maturity, its use and user satisfaction. To this end, 84 government services have been identified, and it is necessary for each country to deliver them electronically for individuals and businesses. The principle of…

This report covers various topic of Asia and the Pacific governance, such as 1) government policy and legislation; 2) government system and civil services; 3) management, capacity building and innovation; 4) economic and social development and ICT; 5) public finance; and 6) private sector File added date: March 2021 Author: RCOCI Download Publication: English URL: N/A

The open data toolkit is a brief guide for initiating, planning, implementing, and evaluating open data programmes in the Arab region.  It includes five sections, covering planning and management, making and updating inventories and catalogues, developing platforms, evaluating, and ensuring open data quality.  The proposed steps are fortified with examples from existing open data initiatives that help clarify the process based national…

The citizen engagement toolkit is a brief guide aimed at promoting engagement in and implementation of open government in the Arab region.  Prepared as part of ESCWA open government initiative, the toolkit covers how to design, develop and implement citizen engagement programmes within the implementation of open government that contributes to better governance.   The toolkit is designed with three levels of engagement - participation,…

The World e-Parliament Report 2012 documents the efforts of legislatures to use information and communication technologies (ICT) to support their constitutional functions. The Report is based on the Global Survey of ICT in Parliaments 2012 conducted by the Global Centre for ICT in Parliament between February and May 2012, which is the third in a series of surveys that began in 2007.   The goals of these surveys and their accompanying World e-…

This Compendium of ICT Applications on Electronic Government is a unique collection of current ICT applications being used directly by or in partnership with governments, governmental institutions and the private sector around the world to support administration and public service, while addressing governance challenges. The Compendium also presents private sector ICT applications that are available in the marketplace.   Volume 3 of the…

In the face of increasing demands on governments to become more effective and efficient, coupled with a need to pay more attention to user needs, governments have been forced to rethink their approach to service delivery. Although many countries have implemented one-stop portals, online transactions and e-participation possibilities, developing public value in e-government is still at the initial stages of conceptualization and implementation.…

The present report contains the conclusions and recommendations of the eleventh session of the Committee of Experts on Public Administration, held at United Nations Headquarters from 16 to 20 April 2012. The Committee, which was established by the Economic and Social Council in its resolution 2001/45, consists of 24 experts appointed in their personal capacity for a four-year period. The Committee dealt with the following substantive items: (a)…