Resources

From innovation hubs and policy experiments to regulatory sandboxes Digital technologies carry a promise to fast track sustainable development by supporting innovative, forwarding-looking policies and digital government solutions. There are, however, numerous risks and complexities of frontier technologies that come along with those opportunities, as well as policy and regulatory challenges such as those related to inclusion, competition,…

The Digital Government Capability Assessment (DGCA) is a six-dimension framework of enablers to engage governments in discussions towards digital government transformation. Considering that digital government requires a multifaceted response from governments, the dimensions of the DGCA contain various statements which could guide governments in understanding gaps and policy entry points.   Completing a DGCA will help civil servants build new…

The citizen engagement toolkit is a brief guide aimed at promoting engagement in and implementation of open government in the Arab region.  Prepared as part of ESCWA open government initiative, the toolkit covers how to design, develop and implement citizen engagement programmes within the implementation of open government that contributes to better governance.   The toolkit is designed with three levels of engagement - participation,…

The open data toolkit is a brief guide for initiating, planning, implementing, and evaluating open data programmes in the Arab region.  It includes five sections, covering planning and management, making and updating inventories and catalogues, developing platforms, evaluating, and ensuring open data quality.  The proposed steps are fortified with examples from existing open data initiatives that help clarify the process based national…

The UN E-Government Survey 2008: From E-Government to Connected Governance assesses the E-Government Development of the 192 Member States of the UN according to a quantitative composite index of e-readiness based on website assessment, telecommunication infrastructure, and human resource endowment. ICTs can help reinvent government in such a way that existing institutional arrangements can be restructured and new innovative arrangements can…

This Compendium of ICT Applications on Electronic Government is a unique collection of current ICT applications being used directly by or in partnership with governments, governmental institutions and the private sector around the world to support administration and public service, while addressing governance challenges. The Compendium also presents private sector ICT applications that are available in the marketplace.   Volume 1 of the…

In its endeavour to support Member States in the area of ICT for development, the United Nations Division for Public Administration and Development Management (DPADM) organized an Expert Group Meeting on E-Participation and E-Government: Understanding the Present and Creating the Future from 27-28 July 2006 in Budapest, Hungary. The Meeting was organized as part of the ‘International E-participation and Local Democracy Symposium on Promoting…