Resources

The Public Policy Review is a policy-oriented journal that aims to link research and policy in the field of public administration and governance. It further seeks to make contributions to public policy development and implementation via sharing robust policy research outcomes and best policy practices across the world. It will serve as a premier venue for researches in the area and contribute to the development practices within governance. The…

"Global Smart City 2020" is the fourth edition of biennial review of smart cities released by the Smart City research group of Shanghai Academy of Social Sciences since 2010. This report is the result of cooperation with Smart City Research Center of School of Management, Fudan University under the background that the coronavirus epidemic is still spreading. Especially, we are gratitude to have the consistent support from the United Nations…

This compendium, prepared by the Division for Public Institutions and Digital Government (DPIDG) of the United Nations Department of Economic and Social Affairs (UN DESA), aims to capture emerging trends in digital responses of UN Member States against the COVID-19 pandemic, and provide a preliminary analysis of their main features. These cases are shared for exchange of information so that Member States can learn from each other and possibly…

COVID-19 has highlighted how critical digital connectivity is to governments, businesses, and society, and has brought a newfound sense of urgency to the digital inclusion agenda. While the crisis has enabled hundreds of millions to participate online, it has also exacerbated the digital divide for 47% of the world’s population that remains unconnected. The post-COVID world will be more digital – requiring more connectivity, digital skills, and…

The year 2020 witnessed a transformational change in global development as the United Nations Secretary-General António Guterres called on Member States and other stakeholders to “kickstart a decade of delivery and action for people and planet”, given the short time left to achieve the 2030 Agenda for Sustainable Development.By surveying and studying broad patterns of digital government around the world, the United Nations E-Government Survey…

In the four years since the 2030 Agenda for Sustainable Development came into effect, countries across the world have made significant efforts to establish the institutional arrangements necessary for the successful implementation of the sustainable development goals (SDGs). This compendium aims to document these institutional arrangements in a simple and standardized way, with a view to facilitating exchanges on institutional practices and…

The UN E-Government Survey 2008: From E-Government to Connected Governance assesses the E-Government Development of the 192 Member States of the UN according to a quantitative composite index of e-readiness based on website assessment, telecommunication infrastructure, and human resource endowment. ICTs can help reinvent government in such a way that existing institutional arrangements can be restructured and new innovative arrangements can…

This Compendium of ICT Applications on Electronic Government is a unique collection of current ICT applications being used directly by or in partnership with governments, governmental institutions and the private sector around the world to support administration and public service, while addressing governance challenges. The Compendium also presents private sector ICT applications that are available in the marketplace.   Volume 1 of the…

This publication on ‘Building Capacities for Public Service in Post-Conflict Countries’ represents a more nuanced contribution to the discourse on post-conflict reconstruction by focusing on some of the most fundamental and earliest elements to be addressed in the conflict/post-conflict/reconstruction spectrum, namely: constitutional enshrinement of the character of government institutions; political will and leadership; and the necessity of…

This publication is intended for policy makers, scholars and practitioners who have a keen interest in concrete solutions to governance challenges. Its purpose is to encourage more women and men in the public sector who are working hard to improve citizens’ lives to share with the world their innovations by applying to the United Nations Public Service Awards Programme which is held annually; to recognize the efforts of those who have already…

The workshop on Managing Knowledge to Build Trust in Government was organized to exchange knowledge and practices worldwide, to challenge current thinking and bring to light best practices that cut across geographical boundaries, and to develop Knowledge Management strategies that leverage human capital and leadership. The workshop took place in connection with the 7th Global Forum on Reinventing Government, 28-29 June 2007, in Vienna, Austria.…

Innovations in Governance in the Middle East, North Africa, and Western Balkans: Making Governments Work Better in the Mediterranean region leads us through the journey of innovation by analysing the challenges and opportunities that governments in this region have faced to improve their public administration systems. All the innovations highlighted in this publication are significant – whether the innovation is large or small, in one government…