Resources

The primer is the result of 10 months of research and analysis focused specifically on the use and implications of AI in government. It has benefited from the input of dozens of experts and stakeholders, including through a seven-week public consultation, which received about 1,500 comments from over 75 individuals or organisations, including governments, academics, AI experts, businesses, and civil society organisations. OPSI made many…

The United Nations Department of Economic and Social Affairs (UN-DESA) through its Division for Public Institutions and Digital Government (DPIDG) and its Project Office on Governance (UNPOG) collaborated with the Government of Kenya and the Africa Union Development Agency (AUD-NEPAD) and organized a symposium under the theme “Strengthening Capacities of Public Institutions for Transformational Leadership, Innovation and Inclusion to Realize the…

The 2030 Agenda and the Sustainable Development Goals (SDGs) prominently feature institutions, both as a cross-cutting issue in many of the goals and as a standalone goal (SDG 16). The World Public Sector Report 2019 looks at national-level developments in relation to several concepts highlighted in the targets of Goal 16, which are viewed as institutional principles: access to information, transparency, accountability, anti-corruption,…

Since the adoption of the 2030 Agenda for Sustainable Development in 2015, countries have continuously updated institutional arrangements in order to enable government institutions and other stakeholders to deliver the objectives encapsulated in the Agenda. This compendium, prepared by the Division for Public Institutions and Digital Government (DPIDG) of the United Nations Department of Economic and Social Affairs, aims to document…

The UN E-Government Survey 2008: From E-Government to Connected Governance assesses the E-Government Development of the 192 Member States of the UN according to a quantitative composite index of e-readiness based on website assessment, telecommunication infrastructure, and human resource endowment. ICTs can help reinvent government in such a way that existing institutional arrangements can be restructured and new innovative arrangements can…

This Compendium of ICT Applications on Electronic Government is a unique collection of current ICT applications being used directly by or in partnership with governments, governmental institutions and the private sector around the world to support administration and public service, while addressing governance challenges. The Compendium also presents private sector ICT applications that are available in the marketplace.   Volume 1 of the…

This publication on ‘Building Capacities for Public Service in Post-Conflict Countries’ represents a more nuanced contribution to the discourse on post-conflict reconstruction by focusing on some of the most fundamental and earliest elements to be addressed in the conflict/post-conflict/reconstruction spectrum, namely: constitutional enshrinement of the character of government institutions; political will and leadership; and the necessity of…

This publication is intended for policy makers, scholars and practitioners who have a keen interest in concrete solutions to governance challenges. Its purpose is to encourage more women and men in the public sector who are working hard to improve citizens’ lives to share with the world their innovations by applying to the United Nations Public Service Awards Programme which is held annually; to recognize the efforts of those who have already…

The workshop on Managing Knowledge to Build Trust in Government was organized to exchange knowledge and practices worldwide, to challenge current thinking and bring to light best practices that cut across geographical boundaries, and to develop Knowledge Management strategies that leverage human capital and leadership. The workshop took place in connection with the 7th Global Forum on Reinventing Government, 28-29 June 2007, in Vienna, Austria.…

High level officials and representatives of 17 Arab countries, a total of 65 participants representing government ministries and diverse institutions, private sector, civil society organizations, non governmental organizations, Academia, local authorities, parliament and media attended the Arab Regional Workshop on “Opportunities and Challenges of Civic Engagement in Socio-Economic Policies in the Arab Region. Held during 13-15 March 2007, in…

Innovations in Governance in the Middle East, North Africa, and Western Balkans: Making Governments Work Better in the Mediterranean region leads us through the journey of innovation by analysing the challenges and opportunities that governments in this region have faced to improve their public administration systems. All the innovations highlighted in this publication are significant – whether the innovation is large or small, in one government…

The Committee of Experts on Public Administration of the UN looks at the ways in which public administration and institutional governance can be mobilized to most effectively implement the Millennium Development Goals (MDG). This report includes essays by some of the leading figures of the Committee on issues critical to shaping the contemporary state in order to implement the MDG. This issues range, for instance, from migration and primary…