Resources

The open data toolkit is a brief guide for initiating, planning, implementing, and evaluating open data programmes in the Arab region.  It includes five sections, covering planning and management, making and updating inventories and catalogues, developing platforms, evaluating, and ensuring open data quality.  The proposed steps are fortified with examples from existing open data initiatives that help clarify the process based national…

The citizen engagement toolkit is a brief guide aimed at promoting engagement in and implementation of open government in the Arab region.  Prepared as part of ESCWA open government initiative, the toolkit covers how to design, develop and implement citizen engagement programmes within the implementation of open government that contributes to better governance.   The toolkit is designed with three levels of engagement - participation,…

The  book  contains  selected  revised  papers  from  the 27th NISPAcee Annual Conference "From Policy Design to Policy Practice”, May 24-26, 2019, Prague, Czech Republic organized in co-operation with Charles University, Prague and Masaryk University, Brno, Czech Republic,  co-funded by the  Erasmus+  Programme  of  the  European  Union under the Jean Monnet Action – Jean Monnet Project No. 599737-EPP-1-2018-1-SKEPPJMO-PROJECT  "PRACTIC - From…

Over the past decade, global economic growth rates have continuously declined. The extent of this trend, influenced by developments in digital technologies, are yet to be fully captured. Today, numerous national efforts are deemed to be largely ineffective in terms of their responsiveness to new and emerging social, economic and political landscapes. What are the strategic directions and policy roadmaps for a thriving digital economy that spans…

In call to action 57, the Truth and Reconciliation Commission calls upon federal, provincial, and territorial governments to enhance the skills and knowledge of public servants. Leveraging collaboration theory and collaborative capacity, this article delves deeper into the skills, attitudes, and knowledge required of public servants who regularly work with First Nations organizations and governments. Using findings from a health care…

GEMS indicator aims to measure the maturity of government services provided through the portal and through mobile applications in the Arab region. It seeks to bridge the gap in most of the international indicators, related to service maturity, its use and user satisfaction. To this end, 84 government services have been identified, and it is necessary for each country to deliver them electronically for individuals and businesses. The principle of…

The monitoring and evaluation information is conditioned on a series of factors in order to be used effectively. Various studies bear witness to rather formal uses - such as information that accompanies accountability to Congress and annual management reports of the agencies - but there is less emphasis on uses for the use of learning and for the allocation of spending (Cunill and Ospina 2008) (Villarreal, July, 2007).   This study starts…

The Public Policy Review is a policy-oriented journal that aims to link research and policy in the field of public administration and governance. It further seeks to make contributions to public policy development and implementation via sharing robust policy research outcomes and best policy practices across the world. It will serve as a premier venue for researches in the area and contribute to the development practices within governance. The…

We live in a world of rapid change that may be best characterized as a ‘VUCA world’: Volatile, Uncertain, Complex and Ambiguous. Effectively, it is a new world where old laws and rules no longer apply. The advanced technologies of the digital age are disrupting ‘business as usual’ and no industry is immune. Not to be left behind, governments have to predict the future by imagining what the world will be like and ‘adapt’ at the same pace, all…

SDGs National Reporting Platforms (NRPs) are essential to help member countries to achieve their national development goals and are crucial elements to monitor and report the progress towards achieving the SDGs at all levels. The objective of these platforms is to create sustainable pathways for sharing transparent information, offering easy analysis tools that enable Governments and policymakers set, evaluate their progress, and adjust…

"Global Smart City 2020" is the fourth edition of biennial review of smart cities released by the Smart City research group of Shanghai Academy of Social Sciences since 2010. This report is the result of cooperation with Smart City Research Center of School of Management, Fudan University under the background that the coronavirus epidemic is still spreading. Especially, we are gratitude to have the consistent support from the United Nations…

This compendium, prepared by the Division for Public Institutions and Digital Government (DPIDG) of the United Nations Department of Economic and Social Affairs (UN DESA), aims to capture emerging trends in digital responses of UN Member States against the COVID-19 pandemic, and provide a preliminary analysis of their main features. These cases are shared for exchange of information so that Member States can learn from each other and possibly…