This report provides a snapshot of the capacity development activities undertaken by UN DESA’s Division for Public Institutions and Digital Government (DPIDG) in 2021.

This report summarizes the key highlights and messages that were conveyed by the facilitators, speakers, and participants during the Regional Webinar Series on “How to Promote Resilience and Recovery from the COVID-19 Pandemic in Africa through Sound Policymaking” held respectively on 16 November, 8 December 2021, and 17 January 2022. The workshops were organized by DPIDG / UN DESA, in collaboration with APRM and with the support of Resident Coordinator Offices.

This Handbook, prepared by UN DESA/DPIDG, provides local and national governments with a set of conceptual approaches, practical strategies, and tools to improve the delivery of public services through citizen centric One-stop-Shops (OSS). It includes guidance on how to prepare an action plan to establish One-stop-Shops for public service delivery systems.

From innovation hubs and policy experiments to regulatory sandboxes : Digital technologies carry a promise to fast track sustainable development by supporting innovative, forwarding-looking policies and digital government solutions. There are, however, numerous risks and complexities of frontier technologies that come along with those opportunities, as well as policy and regulatory challenges such as those related to inclusion, competition, privacy and security. To read more, click on the title/photo.

The 2020-2021 Report of Capacity Development Workshops and Pilot Testing of the Curriculum on Governance for the Sustainable Development Goals (SDGs) Toolkits was prepared by the UN DESA / DPIDG and UNPOG. The report contains key information about the 36 webinars conducted in 2020-2021 to pilot test the Curriculum's toolkits. The curriculum on Governance for the SDGs is a comprehensive set of Training of Trainers Capacity Development Toolkits developed by DPIDG, UN DESA. To read more, click on the picture/title.