Resources

The UN E-Government Survey 2022 was launched on 28 September 2022. The theme of the 12th edition of the Survey is “The Future of Digital Government”. The Survey looks at how digital government can facilitate integrated policies and services across the 193 United Nations Member States. It supports countries’ efforts to provide effective, accountable and inclusive digital services to all and to bridge the digital divide and leave no one behind.…

The report of the 2022 SDG 16 Conference on people-centred governance in a post-pandemic world is now available. The Conference, co-organized by UN DESA, the International Development Law Organization and the Government of Italy and held in April 2022, explored how a people-centred approach to governance can help rebuild trust, accelerate progress towards sustainable development and tackle the challenges facing a post-COVID world.   The…

UN DESA’s Division for Public Institutions and Digital Government (DPIDG) advances effective, accountable and inclusive governance and public institutions for sustainable development, including through innovation, digital government and digital transformation. The Division provides capacity building and policy advice to countries, on request, to strengthen governments’ capacities to translate the Sustainable Development Goals (SDGs) and other…

This report provides a snapshot of the capacity development activities undertaken by UN DESA’s Division for Public Institutions and Digital Government (DPIDG) in 2021. During 2021 DPIDG:   Organized 30+ capacity development activities with 79 webinars and a total reach of 25,000 people. Provided strategic support to the Resident Coordinator System by contributing to the Common Country Assessments of 22 countries. Coordinated and implemented…

This report summarizes the key highlights and messages that were conveyed by the facilitators, speakers, and participants during the Regional Webinar Series on “How to Promote Resilience and Recovery from the COVID-19 Pandemic in Africa through Sound Policymaking” held respectively on 16 November, 8 December 2021, and 17 January 2022. The workshops were organized by the United Nations Department of Economic and Social Affairs (UN DESA), through…

This Handbook, prepared by UN DESA/DPIDG, provides local and national governments with a set of conceptual approaches, practical strategies, and tools to improve the delivery of public services through citizen centric One-stop-Shops (OSS). It includes guidance on how to prepare an action plan to establish One-stop-Shops for public service delivery systems.  The first two chapters offer an overview of the rationale and different models of OSS.…

From innovation hubs and policy experiments to regulatory sandboxes Digital technologies carry a promise to fast track sustainable development by supporting innovative, forwarding-looking policies and digital government solutions. There are, however, numerous risks and complexities of frontier technologies that come along with those opportunities, as well as policy and regulatory challenges such as those related to inclusion, competition,…

The 2020-2021 Report of Capacity Development Workshops and Pilot Testing of the Curriculum on Governance for the Sustainable Development Goals (SDGs) Toolkits was prepared by the UN DESA / DPIDG and UNPOG.  The Report contains key information about the 36 webinars conducted in 2020-2021 to pilot test the Curriculum's toolkits.  The curriculum on Governance for the SDGs is a comprehensive set of Training of Trainers Capacity Development Toolkits…

Global Smart Cities 2021 is a collaborative result by Institute of Information, Shanghai Academy of Social Sciences partnered with Smart City Research Center, Fudan University, with consistent support from the United Nations Public Administration Network. This report is the fifth edition of annual review of global smart cities. This report based on a “5+1” evaluation model for global smart cities, and provides five quantitative indicators,…

The 2030 Agenda recognizes that capacity in governments at all levels is critical to steer and support the transformations which it calls for. Thus, public servants at all levels of government need the capacity to successfully implement, follow up and review the Sustainable Development Goals (SDGs). The SDGs are an umbrella framework encompassing almost every sector of human activity. In a broad sense, “capacity for implementing the SDGs”…

Five years after the adoption of the 2030 Agenda for Sustainable Development, with one third of the implementation period of its 17 Sustainable Development Goals having elapsed, it is important to take stock of relevant institutional arrangements at the national level. Institutionalization of the 2030 Agenda and the SDGs lays the foundation for their effective implementation. It also serves as an indicator of the degree to which the Agenda is…

BackgroundThe idea of producing a publication on Changing Mindsets to Realize the 2030 Agenda for Sustainable Development was conceived in 2019 as a follow-up to the workshop on “Mobilizing and Equipping Public Servants to Realize the 2030 Agenda”. The workshop brought together worldwide experts on the subject matter of changing mindsets and allowed for insightful discussions with many schools of public administration. It was organized by the…