Resources

The COVID-19 pandemic has created severe economic and social disruption, with loss of lives and livelihoods, poverty and inequality on the rise in every country on Earth, presenting a serious threat to social cohesion and global cooperation. Understanding the individual experiences and perceptions of citizens will help chart a path towards a just post-pandemic recovery that puts those most affected at the centre. This report shares the results…

This White Paper provides a bird’s-eye view of the governance challenges of the Fourth Industrial Revolution, with trust as the central theme. In cooperation with the Ministry of Economy, Trade and Industry of Japan and Japanese companies and academia, the World Economic Forum Centre for the Fourth Industrial Revolution Japan is working to find solutions to common challenges that exist at the root of various fields. As part of the effort, this…

At the United Nations Conference on Sustainable Development held in Rio de Janeiro in June 2012, a global consensus was reached that to achieve our sustainable development goals we need institutions at all levels that are effective, transparent, accountable and democratic. E-government holds tremendous potential to improve the way that governments deliver public services and enhance broad stakeholder involvement in public service. The 2014…

This publication provides an overview of 145 successful innovations in governance and public administration from 50 countries that received the United Nations Public Service Awards, which is the most prestigious international recognition of excellence in public service. The purpose of this book is to disseminate, through descriptive case studies, information about innovative practices by looking at the problem that led to an innovation; the…