Resources

The COVID-19 pandemic has created severe economic and social disruption, with loss of lives and livelihoods, poverty and inequality on the rise in every country on Earth, presenting a serious threat to social cohesion and global cooperation. Understanding the individual experiences and perceptions of citizens will help chart a path towards a just post-pandemic recovery that puts those most affected at the centre. This report shares the results…

This White Paper provides a bird’s-eye view of the governance challenges of the Fourth Industrial Revolution, with trust as the central theme. In cooperation with the Ministry of Economy, Trade and Industry of Japan and Japanese companies and academia, the World Economic Forum Centre for the Fourth Industrial Revolution Japan is working to find solutions to common challenges that exist at the root of various fields. As part of the effort, this…

The Compendium of Innovative E-government Practices is a compilation of recent case studies of innovative e-government solutions, services and applications. The Compendium does not promote one solution over another, but rather highlights e-government practices that place the citizen in the forefront. In this edition are 145 case studies from 55 countries, which have been organized by all the world regions: Africa, Asia and the Pacific, Europe,…

Prepared by the Global Centre for ICT in Parliament, a broad partnership initiative of the United Nations Department of Economic and Social Affairs (DESA) and the Inter-Parliamentary Union, the World e-Parliament Report 2010 offers parliaments a useful instrument to assess the progress made by legislatures over the past two years and draw lessons from different practices and experiences. The report, based on data contributed by more than one…

The present report contains the summary and recommendations of the ninth session of the Committee of Experts on Public Administration, held at United Nations Headquarters from 19 to 23 April 2010. The Committee, which was established by the Economic and Social Council in its resolution 2001/45, consists of 24 experts appointed in their personal capacity for a four-year period. The Committee dealt with the following substantive items: (a)…

The 2010 United Nations e-Government Survey: Leveraging e-government at a time of financial and economic crisis was completed in December 2009 and launched in early 2010. The report presented various roles for e-government in addressing the ongoing world financial and economic crisis. The public trust that is gained through transparency can be further enhanced through the free sharing of government data based on open standards. The ability of e-…

The 2010 World Public Sector Report brings to the fore a very critical issue - how to reconstruct public administration in post-conflict situations so as to enable it to promote peace and development in countries that have been affected by civil war and destruction. It is a question that has remained unresolved for decades and has brought poverty, despair, and death to people in many corners of the world. The Report shows that no progress can be…

This Compendium of ICT Applications on Electronic Government is a unique collection of current ICT applications being used directly by or in partnership with governments, governmental institutions and the private sector around the world to support administration and public service, while addressing governance challenges. The Compendium also presents private sector ICT applications that are available in the marketplace.   Volume 2 of the…