Resources

The Public Policy Review is a policy-oriented journal that aims to link research and policy in the field of public administration and governance. It further seeks to make contributions to public policy development and implementation via sharing robust policy research outcomes and best policy practices across the world. It will serve as a premier venue for researches in the area and contribute to the development practices within governance. The…

"Global Smart City 2020" is the fourth edition of biennial review of smart cities released by the Smart City research group of Shanghai Academy of Social Sciences since 2010. This report is the result of cooperation with Smart City Research Center of School of Management, Fudan University under the background that the coronavirus epidemic is still spreading. Especially, we are gratitude to have the consistent support from the United Nations…

This compendium, prepared by the Division for Public Institutions and Digital Government (DPIDG) of the United Nations Department of Economic and Social Affairs (UN DESA), aims to capture emerging trends in digital responses of UN Member States against the COVID-19 pandemic, and provide a preliminary analysis of their main features. These cases are shared for exchange of information so that Member States can learn from each other and possibly…

COVID-19 has highlighted how critical digital connectivity is to governments, businesses, and society, and has brought a newfound sense of urgency to the digital inclusion agenda. While the crisis has enabled hundreds of millions to participate online, it has also exacerbated the digital divide for 47% of the world’s population that remains unconnected. The post-COVID world will be more digital – requiring more connectivity, digital skills, and…

The year 2020 witnessed a transformational change in global development as the United Nations Secretary-General António Guterres called on Member States and other stakeholders to “kickstart a decade of delivery and action for people and planet”, given the short time left to achieve the 2030 Agenda for Sustainable Development.By surveying and studying broad patterns of digital government around the world, the United Nations E-Government Survey…

The Compendium of Innovative E-government Practices is a compilation of recent case studies of innovative e-government solutions, services and applications. The Compendium does not promote one solution over another, but rather highlights e-government practices that place the citizen in the forefront. In this edition are 145 case studies from 55 countries, which have been organized by all the world regions: Africa, Asia and the Pacific, Europe,…

Prepared by the Global Centre for ICT in Parliament, a broad partnership initiative of the United Nations Department of Economic and Social Affairs (DESA) and the Inter-Parliamentary Union, the World e-Parliament Report 2010 offers parliaments a useful instrument to assess the progress made by legislatures over the past two years and draw lessons from different practices and experiences. The report, based on data contributed by more than one…

The present report contains the summary and recommendations of the ninth session of the Committee of Experts on Public Administration, held at United Nations Headquarters from 19 to 23 April 2010. The Committee, which was established by the Economic and Social Council in its resolution 2001/45, consists of 24 experts appointed in their personal capacity for a four-year period. The Committee dealt with the following substantive items: (a)…

The 2010 United Nations e-Government Survey: Leveraging e-government at a time of financial and economic crisis was completed in December 2009 and launched in early 2010. The report presented various roles for e-government in addressing the ongoing world financial and economic crisis. The public trust that is gained through transparency can be further enhanced through the free sharing of government data based on open standards. The ability of e-…

The 2010 World Public Sector Report brings to the fore a very critical issue - how to reconstruct public administration in post-conflict situations so as to enable it to promote peace and development in countries that have been affected by civil war and destruction. It is a question that has remained unresolved for decades and has brought poverty, despair, and death to people in many corners of the world. The Report shows that no progress can be…

This Compendium of ICT Applications on Electronic Government is a unique collection of current ICT applications being used directly by or in partnership with governments, governmental institutions and the private sector around the world to support administration and public service, while addressing governance challenges. The Compendium also presents private sector ICT applications that are available in the marketplace.   Volume 2 of the…