Release of the report on "Innovation and Digital Government for Public Service Delivery"

The Department of Economic and Social Affairs of the United Nations Secretariat is a vital interface between global policies in the economic, social and environmental spheres and national action. The Department works in three main interlinked areas: (i) it compiles, generates and analyses a wide range of economic, social and environmental data and information on which States Members of the United Nations draw to review common problems and to take stock of policy options; (ii) it facilitates the negotiations of Member States in many intergovernmental bodies on a joint course of action to address ongoing or emerging global challenges; and (iii) it advises interested Governments on the ways and means of translating policy frameworks developed in United Nations conferences and summits into programmes at the country level and, through technical assistance, helps build national capacities.

Caribbean Center for Development Administration (CARICAD) is the Region’s focal point for transforming and modernising public sectors of Member States to better formulate and implement public policy towards the achievement of sound Governance. CARICAD’s core business is public sector transformation with the following definition: Deliberate changes to the structures and processes of public sector organisations with the objective of getting them to run better. Structural change may include merging or splitting public sector organisations while process change may include re-designing systems, setting quality standards and capacity building. In accordance with its mandate to improve administrative capability in the public sectors of its Member States, CARICAD specialises in a range of Organisation Development interventions that are aimed at building sustainable high-performance organisations that are critical to the region’s development.

Caribbean Community (CARICOM) works in 15 Member States and 5 Associate Members to create a community that is integrated, inclusive and resilient; driven by knowledge, excellence, innovation and productivity; a Community where every citizen is secure and has the opportunity to realise his or her potential with guaranteed human rights and social justice; and contributes to, and shares in, its economic, social and cultural prosperity ; a Community which is a unified and competitive force in the global arena

Full report