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2020-2021 Report of Capacity Development Workshops and Pilot Testing of the Curriculum on Governance for the Sustainable Development Goals (SDGs) Toolkits

| English | Innovation and Service Delivery | Global | Publication | UN DESA/DPIDG
The 2020-2021 Report of Capacity Development Workshops and Pilot Testing of the Curriculum on Governance for the Sustainable Development Goals (SDGs) Toolkits was prepared by the UN DESA / DPIDG and UNPOG.  The Report contains key information about the 36 webinars conducted in 2020-2021 to pilot test the Curriculum's toolkits.  The curriculum on Governance for the SDGs is a comprehensive set of Training of Trainers Capacity Development Toolkits…

Handbook on Risk-informed Governance and Innovative Technology for Disaster Risk Reduction and Resilience

| English | Innovation and Service Delivery | Global | Publication | UN DESA/DPIDG/UNPOG
This Handbook is developed based on the Traning of Trainer Toolkit on Risk-informed Governance and Innovative Technology for Disaster Risk Reduction (DRR) and Resilience. The overall learning outcome of this training toolkit is to meet the expectations and respond to the needs expressed in a series of member countries fora and consultations, based on which UN DESA/DPIDG and UNDRR developed this training curriculum and accompanying toolkit. These…

KIPA Public Policy Review, Vol.2 Issue 1

| English | Innovation and Service Delivery | Global | Publication | KIPA
The KIPA Public Policy Review, KIPA PPR, is a journal published by the Korea Institute of Public Administration, KIPA. The journal seeks to advance scholarly discourse in public administration and policy and addresses public policy practice by sharing robust policy research findings and best policy practices worldwide.   The Vol.2, Issue 1 contains the following articles: The Future of Inclusive State amid a Multitude of Crises Public…

Report on Innovation and Digital Government for Public Service Delivery

| English | Innovation and Service Delivery | Global | Publication | UN DESA/DPIDG
This report summarizes presentations and outcomes of a facilitated online training workshop on Innovation, Digital Government and Public Service Delivery for Sustainable Development, which was jointly organized by the United Nations Department of Economic and Social Affairs, through the Division for Public Institutions and Digital Government (UN DESA/DPIDG) and the SIDS Unit of the Division for Sustainable Development Goals (DSDG), in…

Government Electronic and Mobile Services (GEMS) maturity index - 2020

| Arabic | Innovation and Service Delivery | Middle East | Publication | ESCWA
GEMS indicator aims to measure the maturity of government services provided through the portal and through mobile applications in the Arab region. It seeks to bridge the gap in most of the international indicators, related to service maturity, its use and user satisfaction. To this end, 84 government services have been identified, and it is necessary for each country to deliver them electronically for individuals and businesses. The principle of…