Resources

The Peer-to-Peer Learning International Workshop on Public Service Training Assessment Framework for Strengthening Capacities of Public Servants to Support SDG Implementation was held under the responsibility of Juwang Zhu, Director of the Division for Public Institutions and Digital Government (DPIDG). Adriana Alberti, Chief, Programme Management and Capacity Development Unit, Mariastefania Senese, Programme Management Officer, DPIDG/ UN DESA,…

This report covers the various topic of Asia and the Pacific governance, such as 1) government policy and legislation; 2) government system and civil services; 3) management, capacity building and innovation; 4) economic and social development and ICT; 5) public finance; and 6) private sector. File added date: 27 July 2022 Author: RCOCI Download publication: English  

This report covers the various topic of Asia and the Pacific governance, such as 1) government policy and legislation; 2) government system and civil services; 3) management, capacity building and innovation; 4) economic and social development and ICT; 5) public finance; and 6) private sector. File added date: 21 June 2022 Author: RCOCI Download publication: English

This report provides a snapshot of the capacity development activities undertaken by UN DESA’s Division for Public Institutions and Digital Government (DPIDG) in 2021. During 2021 DPIDG:   Organized 30+ capacity development activities with 79 webinars and a total reach of 25,000 people. Provided strategic support to the Resident Coordinator System by contributing to the Common Country Assessments of 22 countries. Coordinated and implemented…

This report covers the various topic of Asia and the Pacific governance, such as 1) government policy and legislation; 2) government system and civil services; 3) management, capacity building and innovation; 4) economic and social development and ICT; 5) public finance; and 6) private sector. File added date: 7 June 2022 Author: RCOCI Download publication: English

This report summarizes the key highlights and messages that were conveyed by the facilitators, speakers, and participants during the Regional Webinar Series on “How to Promote Resilience and Recovery from the COVID-19 Pandemic in Africa through Sound Policymaking” held respectively on 16 November, 8 December 2021, and 17 January 2022. The workshops were organized by the United Nations Department of Economic and Social Affairs (UN DESA), through…

This report covers the various topic of Asia and the Pacific governance, such as 1) government policy and legislation; 2) government system and civil services; 3) management, capacity building and innovation; 4) economic and social development and ICT; 5) public finance; and 6) private sector. File added date: 3 May 2022 Author: RCOCI Download publication: English

This report covers the various topic of Asia and the Pacific governance, such as 1) government policy and legislation; 2) government system and civil services; 3) management, capacity building and innovation; 4) economic and social development and ICT; 5) public finance; and 6) private sector. File added date: 9 March 2022 Author: RCOCI Download publication: English

This Handbook, prepared by UN DESA/DPIDG, provides local and national governments with a set of conceptual approaches, practical strategies, and tools to improve the delivery of public services through citizen centric One-stop-Shops (OSS). It includes guidance on how to prepare an action plan to establish One-stop-Shops for public service delivery systems.  The first two chapters offer an overview of the rationale and different models of OSS.…

The World e-Parliament Report 2012 documents the efforts of legislatures to use information and communication technologies (ICT) to support their constitutional functions. The Report is based on the Global Survey of ICT in Parliaments 2012 conducted by the Global Centre for ICT in Parliament between February and May 2012, which is the third in a series of surveys that began in 2007.   The goals of these surveys and their accompanying World e-…

This Compendium of ICT Applications on Electronic Government is a unique collection of current ICT applications being used directly by or in partnership with governments, governmental institutions and the private sector around the world to support administration and public service, while addressing governance challenges. The Compendium also presents private sector ICT applications that are available in the marketplace.   Volume 3 of the…

In the face of increasing demands on governments to become more effective and efficient, coupled with a need to pay more attention to user needs, governments have been forced to rethink their approach to service delivery. Although many countries have implemented one-stop portals, online transactions and e-participation possibilities, developing public value in e-government is still at the initial stages of conceptualization and implementation.…