Governance and Public Institutions

The United Nations promotes and supports the development of public administration and institutions among Member States for realizing the internationally agreed development goals, including the SDGs.

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Governance and Public Institutions

Handbook on how to design and implement One-stop-Shops to promote better service delivery and implement the Sustainable Development Goals

This Handbook, prepared by UN DESA/DPIDG, provides local and national governments with a set of conceptual approaches, practical strategies, and tools to improve the delivery of public services through citizen centric One-stop-Shops (OSS). It includes guidance on how to prepare an action plan to establish One-stop-Shops for public service delivery systems. 

EROPA's online roundtable discussion on “Recalibrating Inclusive Health and Economic Recovery in Southeast Asia: From Zero-COVID-19 to Living with COVID-19”

Almost two years into the pandemic, many countries in Asia began to rethink and recalibrate their pandemic management strategies. Some have been generally successful in keeping COVID-19 at bay, while others have been forced into severe mobility restrictions and lockdowns several times already to prevent their health systems from being overwhelmed. All these countries face growing economic pressure due to the combined effects on consumption and investment of the chilling effect of COVID-19 and often severe mobility restrictions and economies locked down.