Resources

The emergence and spread of the coronavirus in late 2019 and the impact of its disease, COVID-19, which has been categorized by the World Health Organization as a global pandemic, is, at the time of writing, ongoing.   Efforts by governments to try to control the pandemic’s spread while managing its wide-ranging impacts demonstrate the critical role of the relationship between state and people in shaping and determining government responses,…

National institutions are strongly impacted by the coronavirus (COVID-19). The pandemic has disrupted to varying extents the regular functioning of state institutions, such as parliaments and justice systems, and affected key government functions and processes, undermining the effectiveness of government action. The need to respond quickly and with drastic measures has also created additional risks for institutional processes and organisations.…

The COVID-19 pandemic is forcing governments and societies to turn toward digital technologies to respond to the crisis in the short-term, resolve socio-economic repercussions in the mid-term and reinvent existing policies and tools in the long-term. Navigating through these challenging times requires governments to adopt an open government approach and to use digital communication channels to provide reliable information on global and national…

In the four years since the 2030 Agenda for Sustainable Development came into effect, countries across the world have made significant efforts to establish the institutional arrangements necessary for the successful implementation of the sustainable development goals (SDGs). This compendium aims to document these institutional arrangements in a simple and standardized way, with a view to facilitating exchanges on institutional practices and…

The International Institute of Administrative Sciences (IIAS-IISA) Group is a learned society active in the field of public administration. Its vision is to be a key player in setting the governance agenda worldwide. To realize this vision, the IIAS fulfils four missions:   Maintain the network through high impact events targeting public service and academe, Produce and disseminate relevant public governance knowledge, Enable projects and…

The 4th WeGO Awards is a triennal competition that recognises and promotes local governments with exemplary projects and solutions that use ICT to help improve the quality of life of citizens.   Eligibility All local governments, smart tech solution providers, and public organisations around the world, both members and non-members of WeGO, are eligible to apply. Smart tech solution providers and public organisations are also eligible to apply…

The UN E-Government Survey 2008: From E-Government to Connected Governance assesses the E-Government Development of the 192 Member States of the UN according to a quantitative composite index of e-readiness based on website assessment, telecommunication infrastructure, and human resource endowment. ICTs can help reinvent government in such a way that existing institutional arrangements can be restructured and new innovative arrangements can…

This Compendium of ICT Applications on Electronic Government is a unique collection of current ICT applications being used directly by or in partnership with governments, governmental institutions and the private sector around the world to support administration and public service, while addressing governance challenges. The Compendium also presents private sector ICT applications that are available in the marketplace.   Volume 1 of the…

This publication on ‘Building Capacities for Public Service in Post-Conflict Countries’ represents a more nuanced contribution to the discourse on post-conflict reconstruction by focusing on some of the most fundamental and earliest elements to be addressed in the conflict/post-conflict/reconstruction spectrum, namely: constitutional enshrinement of the character of government institutions; political will and leadership; and the necessity of…

This publication is intended for policy makers, scholars and practitioners who have a keen interest in concrete solutions to governance challenges. Its purpose is to encourage more women and men in the public sector who are working hard to improve citizens’ lives to share with the world their innovations by applying to the United Nations Public Service Awards Programme which is held annually; to recognize the efforts of those who have already…

The workshop on Managing Knowledge to Build Trust in Government was organized to exchange knowledge and practices worldwide, to challenge current thinking and bring to light best practices that cut across geographical boundaries, and to develop Knowledge Management strategies that leverage human capital and leadership. The workshop took place in connection with the 7th Global Forum on Reinventing Government, 28-29 June 2007, in Vienna, Austria.…

Innovations in Governance in the Middle East, North Africa, and Western Balkans: Making Governments Work Better in the Mediterranean region leads us through the journey of innovation by analysing the challenges and opportunities that governments in this region have faced to improve their public administration systems. All the innovations highlighted in this publication are significant – whether the innovation is large or small, in one government…