Resources

Key messages：   1. Comprehensive public service capacity development: Governments must pay attention to developing the capacities of the public service and public servants; be it in their numbers, their competences, values, the protective gear they need, the incentives for their productivity, the tools and facilities as well as the technology they require to effectively do their jobs. Governments must invest in having very well-functioning…

The workshop on Managing Knowledge to Build Trust in Government was organized to exchange knowledge and practices worldwide, to challenge current thinking and bring to light best practices that cut across geographical boundaries, and to develop Knowledge Management strategies that leverage human capital and leadership. The workshop took place in connection with the 7th Global Forum on Reinventing Government, 28-29 June 2007, in Vienna, Austria.…