Resources

The majority of services that Canadians receive from government are from local governments, including vital services, such as water, sanitation and public transit (Downer and Foster 2017). As more facets of their life move into the digital realm, Canadians are understandably demanding more digitally-focused servicing from their governments at all levels (Cukier 2019). Municipalities are facing increased expectations to meet this demand and…

In Latin America and the Caribbean, a large number of innovations and reforms linked to the promotion of open government occur in subnational territories. That is the scale on which governments can collaborate with citizens and other actors more directly and closely. The creation of spaces and mechanisms for participation, transparency and accountability allows those who inhabit the territories to have a greater impact on public policies,…