Welcome to the United Nations
Resources
Displaying 1 - 2 of 2
Handbook on how to design and implement One-stop-Shops to promote better service delivery and implement the Sustainable Development Goals
| English | Innovation and Service Delivery | Global | Publication | UN DESA/DPIDG
This Handbook, prepared by UN DESA/DPIDG, provides local and national governments with a set of conceptual approaches, practical strategies, and tools to improve the delivery of public services through citizen centric One-stop-Shops (OSS). It includes guidance on how to prepare an action plan to establish One-stop-Shops for public service delivery systems.
The first two chapters offer an overview of the rationale and different models of OSS.…
A Framework for Assessing Science, Technology and Innovation Readiness in African Countries
| English | Innovation and Service Delivery | Africa | Publication | ECA
An understanding of the nature of economic growth is a central preoccupation of the present report. A pertinent analysis of economic growth is found in the work by Robert J. Gordon, The Rise and Fall of American Growth, in which Gordon points out an often forgotten fact: that economic growth is neither steady nor continuous (Gordon, 2016). When growth occurs (or declines), therefore, it is essential that policymakers, researchers and analysts…