Welcome to the United Nations
News
Handbook on how to design and implement One-stop-Shops to promote better service delivery and implement the Sustainable…
This Handbook, prepared by UN DESA/DPIDG, provides local and national governments with a set of conceptual approaches, practical strategies, and tools to improve the delivery of public services through citizen centric One-stop-Shops (OSS). It includes guidance on how to prepare an action plan to…