Resources

The Compendium of Innovative E-government Practices is a compilation of recent case studies of innovative e-government solutions, services and applications. The Compendium does not promote one solution over another, but rather highlights e-government practices that place the citizen in the forefront. In this edition are 145 case studies from 55 countries, which have been organized by all the world regions: Africa, Asia and the Pacific, Europe,…

Prepared by the Global Centre for ICT in Parliament, a broad partnership initiative of the United Nations Department of Economic and Social Affairs (DESA) and the Inter-Parliamentary Union, the World e-Parliament Report 2010 offers parliaments a useful instrument to assess the progress made by legislatures over the past two years and draw lessons from different practices and experiences. The report, based on data contributed by more than one…

The present report contains the summary and recommendations of the ninth session of the Committee of Experts on Public Administration, held at United Nations Headquarters from 19 to 23 April 2010. The Committee, which was established by the Economic and Social Council in its resolution 2001/45, consists of 24 experts appointed in their personal capacity for a four-year period. The Committee dealt with the following substantive items: (a)…

The 2010 United Nations e-Government Survey: Leveraging e-government at a time of financial and economic crisis was completed in December 2009 and launched in early 2010. The report presented various roles for e-government in addressing the ongoing world financial and economic crisis. The public trust that is gained through transparency can be further enhanced through the free sharing of government data based on open standards. The ability of e-…

The 2010 World Public Sector Report brings to the fore a very critical issue - how to reconstruct public administration in post-conflict situations so as to enable it to promote peace and development in countries that have been affected by civil war and destruction. It is a question that has remained unresolved for decades and has brought poverty, despair, and death to people in many corners of the world. The Report shows that no progress can be…

This Compendium of ICT Applications on Electronic Government is a unique collection of current ICT applications being used directly by or in partnership with governments, governmental institutions and the private sector around the world to support administration and public service, while addressing governance challenges. The Compendium also presents private sector ICT applications that are available in the marketplace.   Volume 2 of the…

The UNDESA-DPADM supported Kyung Hee University, South Korea, in its World Civic Forum 2009 initiative, held from 5 to 8 May 2009 in Seoul, Korea. The overarching theme of the forum was Building Our Humanitarian Planet, espoused by three sub-themes: 1. Civic Values for Global Justice; 2. Civic Engagement in Public and Global Governance; and 3. Civic Action for the Global Agenda including Climate Change.   As a reflection of the third sub-theme…

The World e-Parliament Conference 2009 took place at the U.S. House of Representatives in Washington, D.C., on 3, 4 and 5 November 2009. The conference was co-organized by the United Nations, the Inter-Parliamentary Union, the U.S. House of Representatives and the Global Centre for ICT in Parliament. The conference built on the outcome of the second World e-Parliament Conference held at the European Parliament in Brussels in 2008, as well as on…

The United Nations E-Government Survey is one of the major recurrent flagship publications of the Division for Public Administration and Development Management (DPADM) of the United Nations Department of Economic and Social Affairs (UNDESA). It has consistently ranked as one of the top 10 downloaded publications of the Department. Given the high profile nature of the Survey, in an effort to improve its methodological aspects, DPADM organized an…

The present report contains the conclusions and recommendations of the eighth session of the Committee of Experts on Public Administration, which was held at United Nations Headquarters from 30 March to 3 April 2009. The Committee, which was established by the Economic and Social Council in its resolution 2001/45, consists of 24 experts appointed in their personal capacities for a four-year period. At its present session, the Committee dealt…

The United Nations Public Service Awards Programme (UNPSA) is the most prestigious international recognition of excellence in public service. It rewards the creative achievements and the contributions of public service institutions to a more effective and responsive public administration in countries worldwide.   This publication provides an overview of the UNPSA initiatives recognized as winners and finalists in 2008. Its purpose is to…

The present note highlights the major activities undertaken by the Secretariat in 2008 under the United Nations Programme in Public Administration and Finance for review by the Committee of Experts on Public Administration and also considers the current process of organizational changes that have been undertaken by the Secretariat with a view to streamlining the operations of the Programme and strengthening its capacities to address the needs of…