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Key messages：   1. Comprehensive public service capacity development: Governments must pay attention to developing the capacities of the public service and public servants; be it in their numbers, their competences, values, the protective gear they need, the incentives for their productivity, the tools and facilities as well as the technology they require to effectively do their jobs. Governments must invest in having very well-functioning…

The United Nations Public Service Awards Programme (UNPSA) is the most prestigious international recognition of excellence in public service. It rewards the creative achievements and the contributions of public service institutions to a more effective and responsive public administration in countries worldwide.   This publication provides an overview of the UNPSA initiatives recognized as winners and finalists in 2008. Its purpose is to…