Resources

The World e-Parliament Report 2012 documents the efforts of legislatures to use information and communication technologies (ICT) to support their constitutional functions. The Report is based on the Global Survey of ICT in Parliaments 2012 conducted by the Global Centre for ICT in Parliament between February and May 2012, which is the third in a series of surveys that began in 2007.   The goals of these surveys and their accompanying World e-…

This Compendium of ICT Applications on Electronic Government is a unique collection of current ICT applications being used directly by or in partnership with governments, governmental institutions and the private sector around the world to support administration and public service, while addressing governance challenges. The Compendium also presents private sector ICT applications that are available in the marketplace.   Volume 3 of the…

In the face of increasing demands on governments to become more effective and efficient, coupled with a need to pay more attention to user needs, governments have been forced to rethink their approach to service delivery. Although many countries have implemented one-stop portals, online transactions and e-participation possibilities, developing public value in e-government is still at the initial stages of conceptualization and implementation.…

The United Nations global survey of e-government presents a systematic assessment of the use and potential of ICT to transform the public sector by enhancing efficiency, effectiveness, transparency, accountability, access to public services and citizen participation in the 193 Member States of the United Nations, and at all levels of development. By studying broad patterns of e-government around the world, the report identifies leading countries…

The World e-Parliament Conference 2009 took place at the U.S. House of Representatives in Washington, D.C., on 3, 4 and 5 November 2009. The conference was co-organized by the United Nations, the Inter-Parliamentary Union, the U.S. House of Representatives and the Global Centre for ICT in Parliament. The conference built on the outcome of the second World e-Parliament Conference held at the European Parliament in Brussels in 2008, as well as on…

The United Nations E-Government Survey is one of the major recurrent flagship publications of the Division for Public Administration and Development Management (DPADM) of the United Nations Department of Economic and Social Affairs (UNDESA). It has consistently ranked as one of the top 10 downloaded publications of the Department. Given the high profile nature of the Survey, in an effort to improve its methodological aspects, DPADM organized an…