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A decade marked for accelerated action and delivery towards sustainable development has been disrupted by a global health threat that has severely impacted the Arab region. The focus now is on urgent action to save lives and repair livelihoods. This crisis is a stark reminder of why an efficient and effective public sector is the first line of defence in addressing systemic risks. This perilous pandemic is spreading through the Arab region at a…

Key messages：   1. Comprehensive public service capacity development: Governments must pay attention to developing the capacities of the public service and public servants; be it in their numbers, their competences, values, the protective gear they need, the incentives for their productivity, the tools and facilities as well as the technology they require to effectively do their jobs. Governments must invest in having very well-functioning…