Digital Government

Leveraging the power of ICTs and digital government for the transformation of public institutions, and the public-sector landscape more broadly, is essential to advancing the 2030 Agenda for Sustainable Development. Governments worldwide are gearing up efforts to strengthen their capacities for digital transformation. 

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Hello, World: Artificial Intelligence and Its Use in the Public Sector 

This report is the result of 10 months of research and analysis focused specifically on the use and implications of AI in government. It benefited from the participation of dozens of experts and stakeholders, including through a seven-week public consultation, which received nearly 1,500 comments from more than 75 individuals or organizations, including governments, academics, AI specialists, companies and organizations civil society.

United Nations E-Government Survey 2020

By surveying and studying broad patterns of digital government around the world, the United Nations E-Government Survey assesses the digital government development of the 193 United Nations Member States in identifying their strengths, challenges and opportunities, as well as informing policies and strategies. The Survey supports countries’ efforts to provide effective, accountable and inclusive digital services to all and to bridge the digital divides in fulfilling the principle of leaving no one behind. 

Compendium of Digital Government Initiatives in Response to the COVID-19 Pandemic

This compendium, prepared by the Division for Public Institutions and Digital Government (DPIDG) of the United Nations Department of Economic and Social Affairs (UN DESA), aims to capture emerging trends in digital responses of UN Member States against the COVID-19 pandemic, and provide a preliminary analysis of their main features.

Capacity Development Webinar on Leveraging Digital Government & Spearheading Innovative Digital Solutions to Address the COVID-19

The objective of the Webinar is to discuss challenges and share lessons learned in the Caribbean on how governments are addressing COVID-19 and what governance capacities are needed to confront the crisis. In particular, the Webinar will address the critical role of digital government in the Caribbean in the post COVID-19 era and how technology partnerships can be mobilized in the subregion in the fight against the pandemic.

Internet Governance Forum 2020

The IGF brings various people and stakeholder groups to the table as equals to exchange information and share good policies and practices relating to the Internet and technologies. The Fifteenth Annual Meeting of the Internet Governance Forum (IGF) was hosted online by the United Nations under the overarching theme Internet for human resilience and solidarity. The programme develops around the four main thematic tracks:  (1) Data; (2) Environment; (3) Inclusion; (4) Trust. 

COVID-19: Embracing Digital Government During the Pandemic and Beyond

The COVID-19 pandemic is forcing governments and societies to turn toward digital technologies to respond to the crisis in the short-term, resolve socio-economic repercussions in the mid-term and reinvent existing policies and tools in the long-term (see Table 1). Navigating through these challenging times requires governments to adopt an open government approach and to use digital communication channels to provide reliable information on global and national COVID-19 developments.