Resources

From innovation hubs and policy experiments to regulatory sandboxes Digital technologies carry a promise to fast track sustainable development by supporting innovative, forwarding-looking policies and digital government solutions. There are, however, numerous risks and complexities of frontier technologies that come along with those opportunities, as well as policy and regulatory challenges such as those related to inclusion, competition,…

The Digital Government Capability Assessment (DGCA) is a six-dimension framework of enablers to engage governments in discussions towards digital government transformation. Considering that digital government requires a multifaceted response from governments, the dimensions of the DGCA contain various statements which could guide governments in understanding gaps and policy entry points.   Completing a DGCA will help civil servants build new…

The open data toolkit is a brief guide for initiating, planning, implementing, and evaluating open data programmes in the Arab region.  It includes five sections, covering planning and management, making and updating inventories and catalogues, developing platforms, evaluating, and ensuring open data quality.  The proposed steps are fortified with examples from existing open data initiatives that help clarify the process based national…

The citizen engagement toolkit is a brief guide aimed at promoting engagement in and implementation of open government in the Arab region.  Prepared as part of ESCWA open government initiative, the toolkit covers how to design, develop and implement citizen engagement programmes within the implementation of open government that contributes to better governance.   The toolkit is designed with three levels of engagement - participation,…

The World e-Parliament Conference 2009 took place at the U.S. House of Representatives in Washington, D.C., on 3, 4 and 5 November 2009. The conference was co-organized by the United Nations, the Inter-Parliamentary Union, the U.S. House of Representatives and the Global Centre for ICT in Parliament. The conference built on the outcome of the second World e-Parliament Conference held at the European Parliament in Brussels in 2008, as well as on…

The United Nations E-Government Survey is one of the major recurrent flagship publications of the Division for Public Administration and Development Management (DPADM) of the United Nations Department of Economic and Social Affairs (UNDESA). It has consistently ranked as one of the top 10 downloaded publications of the Department. Given the high profile nature of the Survey, in an effort to improve its methodological aspects, DPADM organized an…