Resources

This report, Governing Smart Cities, provides a benchmark for cities looking to establish policies for ethical and responsible governance of their smart city programmes. It explores current practices relating to five foundational policies: ICT accessibility, privacy impact assessment, cyber accountability, digital infrastructure and open data. The findings are based on surveys and interviews with policy experts and city government officials from…

The majority of services that Canadians receive from government are from local governments, including vital services, such as water, sanitation and public transit (Downer and Foster 2017). As more facets of their life move into the digital realm, Canadians are understandably demanding more digitally-focused servicing from their governments at all levels (Cukier 2019). Municipalities are facing increased expectations to meet this demand and…