Resources

UN DESA’s Division for Public Institutions and Digital Government (DPIDG) provides capacity development support and policy advice to countries upon their request to strengthen governments’ capacities to translate the Sustainable Development Goals (SDGs) and other internationally agreed goals into institutional arrangements, strategies, and programs for effective service delivery and participatory, accountable, and inclusive decision-making…

This publication provides an overview of 145 successful innovations in governance and public administration from 50 countries that received the United Nations Public Service Awards, which is the most prestigious international recognition of excellence in public service. The purpose of this book is to disseminate, through descriptive case studies, information about innovative practices by looking at the problem that led to an innovation; the…