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Report of the Expert Group Meeting on E-Procurement: Towards Transparency and Efficiency in Public Service Delivery

| English | Digital Government | Global | Publication | UN DESA/DPIDG
This is a concept paper prepared in response to the demand from United Nations Member States in understanding the challenges, potential and available options in improving or developing E-Procurement systems.   This paper is based on a series of consultations and inputs from various experts, culminating with the Expert Group Meeting (EGM) held in New York, October 4-5, 2011. It also draws on the conclusions at the Technical Consultation held in…

Report of the Expert Group Meeting on Engaging Citizens to Enhance Public Sector Accountability and Prevent Corruption in the Delivery of Public Services

| English | Participation and Accountability | Global | Publication | UN DESA/DPIDG
The Development Management Branch of the Division for Public Administration and Development Management of the United Nations Department of Economic and Social Affairs (DMB/DPADM/UNDESA) convened an Expert Group Meeting (EGM) on Engaging Citizens to Enhance Public Sector Accountability and to Prevent Corruption in the Delivery of Public Services, held at the United Nations Headquarters in Vienna, Austria on 7-8 July 2011. This Report describes…

Good Practices and Innovations in Public Governance: United Nations Public Service Awards Winners, 2003-2011

| English | Governance and Public Institutions | Global | Publication | UN DESA/DPIDG
This publication is intended for policy makers, scholars and practitioners who have a keen interest in concrete solutions to governance challenges. Its purpose is to encourage more women and men in the public sector who are working hard to improve citizens’ lives, to share with the world their innovations by applying to the United Nations Public Service Awards Programme, which is held annually; to recognize the efforts of those who have already…

Report of the Expert Group Meeting on Developing Institutional Capacities of Public Administration for the Achievement of the Millennium Development Goals in Post-Conflict and Crisis Situations

| English | Governance and Public Institutions | Global | Publication | UN DESA/DPIDG
The world is currently engaged in searching for effective ways through which countries can be (i) prepared to face occurrences of violent conflict, crisis, and/or disaster, (ii) prevent/manage them and/or mitigate their negative impact on human livelihood, and (iii) where they have occurred, reconstruct institutions and systems and other capacities of to sustain delivery of public services with minimum disruption.   In light of the above, and…

Report of the Expert Group Meeting on Strengthening Public Administration and Leadership for Millennium Development Goals at Local Level

| English | Local Governance | Global | Publication | UN DESA/DPIDG
The Division for Public Administration and Development Management (DPADM) of the United Nations Department of Economic and Social Affairs (UNDESA) collaborated with the International Association of Schools and Institutes of Administration (IASIA) to organize an Ad Hoc Expert Group Meeting (AEGM), to examine how public administration and leadership capacities in the public service at local government level can be strengthened and lead the process…

Report on the tenth Session of the Committee of Experts on Public Administration

| Arabic | Chinese | English | French | Russian | Spanish | Governance and Public Institutions | Global | Publication | UN DESA/DPIDG
The present report contains the summary and recommendations of the tenth session of the Committee of Experts on Public Administration, held at United Nations Headquarters from 4 to 8 April 2011. The Committee, which was established by the Economic and Social Council in its resolution 2001/45, consists of 24 experts appointed in their personal capacity for a four-year period.   The Committee dealt with the following substantive items: (a) public…

Report of the Expert Group Meeting on e-Government and New Technologies: Towards Better Citizen Engagement for Development

| English | Digital Government | Global | Publication | UN DESA/DPIDG
UN DESA in collaboration with the International Telecommunication Union (ITU) organized a multiple stakeholders Expert Group Meeting on “e-Government and New Technologies: Towards better citizen engagement for development.” The meeting was held in Geneva, Switzerland from 13 to 14 May 2010 in conjunction with the Forum 2010 on implementing the outcomes of the World Summit on the Information Society (WSIS). Over 25 experts and key staff from…

Report of the Expert Group Meeting on 2012 United Nations E-Government Survey: Towards a More Citizen-Centric Approach

| English | Digital Government | Global | Publication | UN DESA/DPIDG
The United Nations e-Government Survey is one of the major recurrent flagship publications of the Division for Public Administration and Development Management (DPADM) of the United Nations Department of Economic and Social Affairs (DESA). It has consistently ranked as one of the top 10 downloaded publications of DESA. Given the high profile nature of the Survey and in an effort to improve its methodological aspects, DPADM organized an Expert…