Resources

The Compendium of Innovative E-government Practices is a compilation of recent case studies of innovative e-government solutions, services and applications. The Compendium does not promote one solution over another, but rather highlights e-government practices that place the citizen in the forefront. In this edition are 145 case studies from 55 countries, which have been organized by all the world regions: Africa, Asia and the Pacific, Europe,…

Prepared by the Global Centre for ICT in Parliament, a broad partnership initiative of the United Nations Department of Economic and Social Affairs (DESA) and the Inter-Parliamentary Union, the World e-Parliament Report 2010 offers parliaments a useful instrument to assess the progress made by legislatures over the past two years and draw lessons from different practices and experiences. The report, based on data contributed by more than one…

The present report contains the summary and recommendations of the ninth session of the Committee of Experts on Public Administration, held at United Nations Headquarters from 19 to 23 April 2010. The Committee, which was established by the Economic and Social Council in its resolution 2001/45, consists of 24 experts appointed in their personal capacity for a four-year period. The Committee dealt with the following substantive items: (a)…

The 2010 United Nations e-Government Survey: Leveraging e-government at a time of financial and economic crisis was completed in December 2009 and launched in early 2010. The report presented various roles for e-government in addressing the ongoing world financial and economic crisis. The public trust that is gained through transparency can be further enhanced through the free sharing of government data based on open standards. The ability of e-…

The 2010 World Public Sector Report brings to the fore a very critical issue - how to reconstruct public administration in post-conflict situations so as to enable it to promote peace and development in countries that have been affected by civil war and destruction. It is a question that has remained unresolved for decades and has brought poverty, despair, and death to people in many corners of the world. The Report shows that no progress can be…

This Compendium of ICT Applications on Electronic Government is a unique collection of current ICT applications being used directly by or in partnership with governments, governmental institutions and the private sector around the world to support administration and public service, while addressing governance challenges. The Compendium also presents private sector ICT applications that are available in the marketplace.   Volume 2 of the…

Building a Developmental State: Strategies for Attracting and Retaining High Quality Staff in the Public Service in Africa is a presentation during the 30th Africa Association for Public Administration and Management (AAPAM) Annual Roundtable Conference Held in Accra, Ghana from 6th to 10th October 2008.   File added date: September 2021 Author: UN DESA/DPIDG Download Publication: English URL: https://publicadministration.un.org/publications/…

The United Nations hosted the Sixth Public Service Awards Ceremony and commemorated Public Service Day in New York on 23 June 2008 in Conference Room 2. The UN Public Service Awards (UNPSA) are handed out every year on 23 June, which has been designated by the United Nations General Assembly as Public Service Day (A/RES/57/277). The UNPSA Programme was launched as a result of the deliberations of the 15th session of the Group of Experts on the…

The 2008 World Public Sector Report, People Matter: Civic Engagement in Public Governance, highlights the importance of civic engagement in public governance and by profiling several case studies, demonstrates how such practices gain the capacity to strengthen governance, make it more transparent and accountable and most importantly, contribute to developmental outcomes that are more sustainable, equitable and just. The Report also highlights…

The present report contains the conclusions and recommendations of the seventh session of the Committee of Experts on Public Administration, held at United Nations Headquarters from 14 to 18 April 2008. The Committee, which was established by the Economic and Social Council in its resolution 2001/45, consists of 24 experts appointed in their personal capacity for a four-year period. The Committee dealt with the following substantive items: (a)…

The United Nations Programme on Public Administration, Finance and Development celebrated its sixtieth anniversary in 2008. The United Nations Department of Economic and Social Affairs (DESA) commemorated the anniversary by, among other things, publishing this book to highlight the broad historical background and path that the programme has gone through since its establishment in 1948 by United Nations General Assembly resolution 246 (III), to…

The present note by the Secretariat has been prepared on the basis of the inputs provided by the members of the Committee of Experts on Public Administration. The Committee adopted the theme of capacity-building for development, including post-conflict reconstruction of public administration and crisis/disaster management, as the main agenda item for its seventh session. This note has been prepared to establish an understanding of capacity…