Resources

This Compendium of Innovative Practices in Public Governance and Administration for Sustainable Development explores three shifts in government-society interactions that have had significant impact on public administration and public service . These are the (i) demand for more people-centered governance, (ii) greater use of ICT technologies in public sector, and (iii) demand for high-quality human resources in public sector to deal with…

The UN E-Government Survey 2016 on “E-Government in Support of Sustainable Development” offers a snapshot of trends in the development of e-government in countries across the globe. According to the Survey more governments are embracing information and communication technologies (ICTs) to deliver services and to engage people in decision-making processes in all regions of the world. The 2016 UN E-Government Survey provides new evidence that e-…

Initiative: Justicia Digital: La visión 360º de la Seguridad    Institution: Ministerio de Justicia de España   Problem: Traditional forms of accessing, using and sharing judicial information, through physical access to documentation, was slow, cumbersome, difficult to access and prone to security challenges. The Ministry of Justice has worked to streamline and digitize judicial procedures to benefit both professionals working in the area and…

The main objective of developing the UN/DESA Compendium of Innovative E-government Practices as an ongoing project is to create a venue for sharing and disseminating innovative e-government solutions, services and products developed and/or adopted by the governments across the world. The Compendium also enables South-South and North-South information-sharing of their respective experiences and innovative practices. In both cases, the focus is on…

The Compendium of Innovative Practices of Citizen Engagement by Supreme Audit Institutions for Public accountability provides an overview of successful examples and innovations in the engagement of citizens in public accountability processes through Supreme Audit Institutions. The purpose of this book is to disseminate, through comparitive case studies and analysis, and conceptual frameworks, information about innovative and successful practices…