Resources

The World e-Parliament Report 2012 documents the efforts of legislatures to use information and communication technologies (ICT) to support their constitutional functions. The Report is based on the Global Survey of ICT in Parliaments 2012 conducted by the Global Centre for ICT in Parliament between February and May 2012, which is the third in a series of surveys that began in 2007.   The goals of these surveys and their accompanying World e-…

This Compendium of ICT Applications on Electronic Government is a unique collection of current ICT applications being used directly by or in partnership with governments, governmental institutions and the private sector around the world to support administration and public service, while addressing governance challenges. The Compendium also presents private sector ICT applications that are available in the marketplace.   Volume 3 of the…

In the face of increasing demands on governments to become more effective and efficient, coupled with a need to pay more attention to user needs, governments have been forced to rethink their approach to service delivery. Although many countries have implemented one-stop portals, online transactions and e-participation possibilities, developing public value in e-government is still at the initial stages of conceptualization and implementation.…

The present report contains the conclusions and recommendations of the eleventh session of the Committee of Experts on Public Administration, held at United Nations Headquarters from 16 to 20 April 2012. The Committee, which was established by the Economic and Social Council in its resolution 2001/45, consists of 24 experts appointed in their personal capacity for a four-year period. The Committee dealt with the following substantive items: (a)…

The United Nations global survey of e-government presents a systematic assessment of the use and potential of ICT to transform the public sector by enhancing efficiency, effectiveness, transparency, accountability, access to public services and citizen participation in the 193 Member States of the United Nations, and at all levels of development. By studying broad patterns of e-government around the world, the report identifies leading countries…

Building a Developmental State: Strategies for Attracting and Retaining High Quality Staff in the Public Service in Africa is a presentation during the 30th Africa Association for Public Administration and Management (AAPAM) Annual Roundtable Conference Held in Accra, Ghana from 6th to 10th October 2008.   File added date: September 2021 Author: UN DESA/DPIDG Download Publication: English URL: https://publicadministration.un.org/publications/…

The United Nations hosted the Sixth Public Service Awards Ceremony and commemorated Public Service Day in New York on 23 June 2008 in Conference Room 2. The UN Public Service Awards (UNPSA) are handed out every year on 23 June, which has been designated by the United Nations General Assembly as Public Service Day (A/RES/57/277). The UNPSA Programme was launched as a result of the deliberations of the 15th session of the Group of Experts on the…

The 2008 World Public Sector Report, People Matter: Civic Engagement in Public Governance, highlights the importance of civic engagement in public governance and by profiling several case studies, demonstrates how such practices gain the capacity to strengthen governance, make it more transparent and accountable and most importantly, contribute to developmental outcomes that are more sustainable, equitable and just. The Report also highlights…

The present report contains the conclusions and recommendations of the seventh session of the Committee of Experts on Public Administration, held at United Nations Headquarters from 14 to 18 April 2008. The Committee, which was established by the Economic and Social Council in its resolution 2001/45, consists of 24 experts appointed in their personal capacity for a four-year period. The Committee dealt with the following substantive items: (a)…

The United Nations Programme on Public Administration, Finance and Development celebrated its sixtieth anniversary in 2008. The United Nations Department of Economic and Social Affairs (DESA) commemorated the anniversary by, among other things, publishing this book to highlight the broad historical background and path that the programme has gone through since its establishment in 1948 by United Nations General Assembly resolution 246 (III), to…

The present note by the Secretariat has been prepared on the basis of the inputs provided by the members of the Committee of Experts on Public Administration. The Committee adopted the theme of capacity-building for development, including post-conflict reconstruction of public administration and crisis/disaster management, as the main agenda item for its seventh session. This note has been prepared to establish an understanding of capacity…

The present note highlights the major activities undertaken by the Secretariat in 2007 under the United Nations Programme in Public Administration and Finance for review by the Committee of Experts on Public Administration. It also presents the main activities to be implemented under the Programme during the current biennium 2008-2009. The Committee is requested to provide feedback to the Secretariat on these activities, which are intended to…