Resources

The 2018 UN E-Government Survey is published as the implementation of the 2030 Agenda for Sustainable Development Goals (SDGs) advances to its third year. Governments have the critical responsibility to pursue policies and measures to build resilience and assist those most affected by shocks in achieving SDGs. They must find ways to anticipate disasters and shocks and lower their impact. Digital technologies are increasingly being used by…

The World Public Sector Report 2018 examines how governments, public institutions and public administration can foster integrated approaches to the implementation of the 2030 Agenda and the Sustainable Development Goals. The report examines key challenges and opportunities for integrated approaches from the perspective of public administration, highlighting experiences from past decades both at the sectoral and cross-sectoral levels. It also…

This Compendium of Innovative Practices in Public Governance and Administration for Sustainable Development explores three shifts in government-society interactions that have had significant impact on public administration and public service . These are the (i) demand for more people-centered governance, (ii) greater use of ICT technologies in public sector, and (iii) demand for high-quality human resources in public sector to deal with…

The UN E-Government Survey 2016 on “E-Government in Support of Sustainable Development” offers a snapshot of trends in the development of e-government in countries across the globe. According to the Survey more governments are embracing information and communication technologies (ICTs) to deliver services and to engage people in decision-making processes in all regions of the world. The 2016 UN E-Government Survey provides new evidence that e-…

Initiative: Justicia Digital: La visión 360º de la Seguridad    Institution: Ministerio de Justicia de España   Problem: Traditional forms of accessing, using and sharing judicial information, through physical access to documentation, was slow, cumbersome, difficult to access and prone to security challenges. The Ministry of Justice has worked to streamline and digitize judicial procedures to benefit both professionals working in the area and…