Resources

Over the past decade, global economic growth rates have continuously declined. The extent of this trend, influenced by developments in digital technologies, are yet to be fully captured. Today, numerous national efforts are deemed to be largely ineffective in terms of their responsiveness to new and emerging social, economic and political landscapes. What are the strategic directions and policy roadmaps for a thriving digital economy that spans…

In call to action 57, the Truth and Reconciliation Commission calls upon federal, provincial, and territorial governments to enhance the skills and knowledge of public servants. Leveraging collaboration theory and collaborative capacity, this article delves deeper into the skills, attitudes, and knowledge required of public servants who regularly work with First Nations organizations and governments. Using findings from a health care…

A disaster can lead to setbacks in the economic and social progress achieved by countries over the decades, and its effects can be exacerbated in the case of the most vulnerable groups. The severity of the impact will depend on the ability of countries to detect and overcome their vulnerabilities. This document, especially aimed at policymakers, shows how, through development planning, the foundations for a comprehensive approach can be laid,…

E-Handbook on SDG Framework and Metadata provide Up- to-date information on the Sustainable Development indicators, their Tier category and the official metadata as per custodian agency.  The E-Handbook is a resourceful tool that includes, where available, background information, country examples, and other resources to provide in-depth knowledge to data producers and users to improve collection, compilation and analysis. This document contains…

We live in a world of rapid change that may be best characterized as a ‘VUCA world’: Volatile, Uncertain, Complex and Ambiguous. Effectively, it is a new world where old laws and rules no longer apply. The advanced technologies of the digital age are disrupting ‘business as usual’ and no industry is immune. Not to be left behind, governments have to predict the future by imagining what the world will be like and ‘adapt’ at the same pace, all…

GEMS indicator aims to measure the maturity of government services provided through the portal and through mobile applications in the Arab region. It seeks to bridge the gap in most of the international indicators, related to service maturity, its use and user satisfaction. To this end, 84 government services have been identified, and it is necessary for each country to deliver them electronically for individuals and businesses. The principle of…

The IPAC Award for Innovative Management Award aims to recognize and encourage innovation in all public organizations and across all orders of governments. It also provides an opportunity to share these good ideas with others. Past award recipients have developed new approaches to combat homelessness, tax fraud, and improve opportunities for Aboriginal communities.   Every year, the Institute of Public Administration of Canada (IPAC)…

HR 2020: Building A New Vision Together, held October 21-22, delivered inspiring keynotes, hot-topic panel discussions, and networking opportunities to public sector HR professionals from across the country. Dr. Kevin Snyder kicked off the event with his energetic and engaging opening keynote, reminding the audience that adversity does not define us, but reveals opportunities to grow. With an uplifting and empowering call to revisit goals and…

This article argues that public administrators must advance a more equity-based assessment of vulnerabilities in American communities and more risk-based communication strategies. It provides an overview of partisan motivated reasoning, how this has influenced the response to the coronavirus pandemic. Experimental evidence then demonstrates how the framing of the pandemic can influence trust in various public messengers. The coronavirus pandemic…

The majority of services that Canadians receive from government are from local governments, including vital services, such as water, sanitation and public transit (Downer and Foster 2017). As more facets of their life move into the digital realm, Canadians are understandably demanding more digitally-focused servicing from their governments at all levels (Cukier 2019). Municipalities are facing increased expectations to meet this demand and…

This document, presented by the Economic Commission for Latin America and the Caribbean (ECLAC) to its member States at its thirty-eighth session, argues that Latin America and the Caribbean is in a position to move towards a “big push for sustainability” through a combination of economic, industrial, social and environmental policies capable of driving a recovery with equality and sustainability and relaunching development in the region. The…

The CLAD School , within the framework of the 2020 Academic Program ,  together with the National Institute of Public Administration (INAP) of the Republic of Argentina, opens the call to receive applications for the International Course: “The public servant as a trainer. Module: new learning scenarios in public organizations ” , of virtual modality ( INAP Campus ), to be carried out from November 9 to 27, 2020.   Overall objective: That…