JULY 2019

Innovation Unearthed - Celebrating Public Service Developers
SERVICE INNOVATION (CPSI) The CPSI is mandated to develop innovative, sustainable and responsive models for improved service delivery. The work of the CPSI is guided by an understanding of innovation in a public sector context as “the creation and implementation of new service delivery solutions (systems, processes, methods, models, products and services) resulting in significant improvements in outcomes, efficiency, effectiveness and quality”.Read more
Key Issue: Sustainable Development Goal 16, Public Institutions
Resource type: Publication


Innovative Practices


AAPAM (African Association for Public Administration and Management) Awards
The Award recognizes innovations that create effectiveness in the performance of organizations in the public sector through the introduction of new ideas and new operational and management methods.




SPMA 13th Annual International Conference on Public Administration and Management
22-23 October, Pretoria, South Africa
The School of Public Management and Administration (SPMA), will be hosting the SPMA International Conference on 22 and 23 October 2020 in Pretoria, South Africa. Since its establishment in 1993, SPMA has held conferences with the aim of providing a platform to discuss topical issues affecting public management and administration locally and internationally. Read more


Other Resources


  • Economic Commission for Africa:The Economic Commission for Africa in Addis Ababa is made up of 54 Member States from the area. It is the only UN agency mandated to operate at the regional and sub-regional levels to harness resources and bring them to bear on Africa’s priorities. In addition to its headquarters office in Addis Ababa, the ECA has sub-regional offices for Central Africa (in Yaounde, Cameroon), Eastern Africa (Kigali, Rwanda), North Africa (Rabat, Morocco), Southern Africa (Lusaka, Zambia) and West Africa (Niamey, Niger)

  • African Union Development Agency (AUDA)

  • Socio-Economic Governance